Rostopchin, though he had patriotic sentiments, was a sanguine and impulsive man who had always moved in the highest administrative circles and had no understanding at all of the people he supposed himself to be guiding. Ever since the enemy's entry into Smolensk he had in imagination been playing the role of director of the popular feeling of "the heart of Russia." Not only did it seem to him (as to all administrators) that he controlled the external actions of Moscow's inhabitants, but he also thought he controlled their mental attitude by means of his broadsheets and posters, written in a coarse tone which the people despise in their own class and do not understand from those in authority. Rostopchin was so pleased with the fine role of leader of popular feeling, and had grown so used to it, that the necessity of relinquishing that role and abandoning Moscow without any heroic display took him unawares and he suddenly felt the ground slip away from under his feet, so that he positively did not know what to do. Though he knew it was coming, he did not till the last moment wholeheartedly believe that Moscow would be abandoned, and did not prepare for it. The inhabitants left against his wishes. If the government offices were removed, this was only done on the demand of officials to whom the count yielded reluctantly. He was absorbed in the role he had created for himself. As is often the case with those gifted with an ardent imagination, though he had long known that Moscow would be abandoned he knew it only with his intellect, he did not believe it in his heart and did not adapt himself mentally to this new position of affairs.